Legal

Navigrader Privacy Policy

Welcome to Navigrader ("Navigrader," "we," "us," or "our").

This Privacy Policy explains how we collect, use, process, store, disclose, and protect information when you access or use the Navigrader website, applications, hosted services, and related features (collectively, the "Service").

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Account Information

Information you provide when creating or managing an account, including:

• Name
• Email address
• Phone number
• Organization or homeschool name
• Billing information
• Login credentials

1.2 Educational and Student Information

Information entered into the Service by authorized users, including:

• Student names
• Attendance records
• Grades and assessments
• Curriculum information
• Schedules and calendars
• Instructional-day and instructional-hour records
• Reports and academic records

You are solely responsible for determining what information is uploaded into the Service.

1.3 Payment Information

Payments are processed through third-party payment processors, including Stripe.

We do not store complete payment card information on our systems.

1.4 Technical and Usage Information

We may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Access timestamps
• Session activity
• Log data
• Error and diagnostic information

1.5 Cookies and Similar Technologies

We may use cookies, session storage, or similar technologies to:

• Maintain authentication sessions
• Remember preferences
• Improve usability and performance
• Support security and fraud prevention

2. How We Use Information

We may use information collected through the Service to:

• Operate and provide the Service
• Authenticate users
• Manage subscriptions and billing
• Provide customer support
• Generate reports and dashboards
• Maintain security and reliability
• Monitor system performance
• Troubleshoot technical issues
• Prevent fraud or abuse
• Comply with legal obligations
• Improve the functionality and stability of the Service

3. Educational and Student Information

Navigrader is intended for use by parents, guardians, educators, administrators, and authorized educational representatives.

You are solely responsible for:

• Obtaining any necessary parental or legal consents
• Ensuring lawful handling of educational information
• Managing user permissions appropriately
• Determining what information is uploaded into the Service

4. How We Share Information

We do not sell Customer Data or student information.

We may share information only in limited circumstances, including:

• Service providers
• Legal compliance
• Business transfers

5. Data Retention

We retain information for as long as reasonably necessary to:

• Operate the Service
• Maintain customer accounts
• Provide support
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Following cancellation or termination:

• Customer Data may remain temporarily accessible for export or recovery purposes
• Customer Data may be retained for up to ninety (90) days before deletion, unless longer retention is legally required

6. Security

We implement commercially reasonable administrative, technical, and operational safeguards intended to protect information handled by the Service.

Security measures may include:

• Authentication controls
• Access controls
• Encrypted communications
• Tenant isolation
• Backup and recovery procedures
• Logging and monitoring
• Rate limiting and abuse protection

However, no method of electronic storage or transmission is completely secure.

7. Third-Party Services

The Service may integrate with or rely upon third-party services, including:

• Stripe
• Hosting providers
• Email providers
• Infrastructure providers
• Analytics or monitoring providers

We are not responsible for third-party privacy practices or security practices.

8. Your Responsibilities

You are responsible for:

• Maintaining account credential security
• Managing user access appropriately
• Reviewing reports before relying upon them
• Maintaining independent backups if desired
• Ensuring lawful use of the Service

9. Children's Privacy

The Service is not intended for direct, unsupervised use by children.

Navigrader is intended for use by parents, guardians, educators, and authorized administrators.

10. International Users

Navigrader is operated from the United States.

If you access the Service from outside the United States, you understand that information may be transferred to and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions become effective upon posting or upon the effective date identified at the top of the Policy.

Continued use of the Service after changes become effective constitutes acceptance of the revised Policy.

12. Contact Information

Navigrader, LLC
support@navigrader.com
https://www.navigrader.com/

13. Electronic Acknowledgment

By using the Service, creating an account, or submitting information through the Platform, you acknowledge that you have read and understood this Privacy Policy.